HVAC Warranty Details

Heating w/DUCT WORK

Warranty covers components and parts of the following types of heating systems:

  • Forced air (gas, electric, oil)
  • Geothermal
  • Wall mounted heaters
  • Floor furnaces
  • Package units
  • Heat pumps
  • Hot water or steam circulating heat
  • Electric baseboard
  • Room heaters
  • Cable heat (if it's the main source of heat to your home or room)

During an Agreement Term, Warranty will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or Warranty Provider (such as inability to obtain parts/equipment or government mandated system modifications).

AIR CONDITIONING w/DUCT WORK

Warranty covers components and parts of the following types of air conditioning systems:

  • Ducted central electric split and package units
  • Geothermal
  • Wall air conditioners
  • Mini-splits

During an Agreement Term, Warranty Provider (WP) will pay for access, diagnosis, and replacement related to necessary or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "necessary or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or WP (such as inability to obtain parts/equipment or government mandated system modifications).

WP will cover all the following parts of your air conditioning duct work:

  • Plenums
  • Dampers
  • Damper-only controls
  • Leaks or breaks in duct work (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s) including registers or grills.

WP does not cover:

  • Outside or underground piping, well pump, and well pump components for geothermal and/or water source heat pump
  • Window units
  • Water towers
  • Chillers
  • Chiller components
  • Water lines
  • Legally mandated diagnostic testing when replacing heating or cooling equipment.

Certain air conditioning systems have their coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain circumstances, duct work coverage may be to $1,000. For more details, please read the "Air Conditioning and Heating Note" in the sample contract.